CoachCore Pro Support

Science-backed training and nutrition plans for certified personal trainers — in minutes.

Need help? We're happy to assist with anything — account issues, plan generation, billing, or feedback.

Email us at info@keepgoingfit.com and we'll get back to you as soon as possible, usually within 1–2 business days.

Frequently Asked Questions

What is CoachCore Pro?

CoachCore Pro is a mobile app for NASM-certified personal trainers that creates science-backed, personalized training and nutrition plans for clients in minutes. You enter a client's profile — goals, fitness level, equipment, and activity level — and CoachCore Pro generates a complete plan you can review and share.

How do I create an account?

Open the app, tap "Sign up", and enter your email and a password. We'll send you a confirmation email — tap the link inside it to verify your address and you'll be signed in automatically.

I didn't receive my confirmation email. What should I do?

Check your spam or junk folder first. If it's not there after a few minutes, try signing up again to resend the link, or contact us at info@keepgoingfit.com and we'll help you get verified.

How are the training and nutrition plans generated?

Plans are generated using AI, guided by established exercise science and the client details you provide — goals, experience, available equipment, and schedule. Every plan is fully editable, and as the trainer you always have the final say before sharing it with a client.

Can I edit a plan after it's generated?

Yes. Generated plans are a starting point — you can review and adjust them for each client within the app.

Is my clients' data private?

Yes. Client profiles and plans are private to your account, stored securely, and transmitted over encrypted connections. We never sell your data or use it for advertising. See our Privacy Policy for full details.

How do I delete my account and data?

You can delete individual clients and plans directly in the app. To delete your entire account and all associated data, email us at info@keepgoingfit.com and we'll process your request promptly.